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Warranty for Open Box Products

Open Box 5-Year Limited Warranty

60 months

Eligibility

This warranty applies only to open box items whose product listing specifically states “5-Year Limited Warranty.” Items not marked this way are not covered under this policy. Coverage runs for 60 months from the delivery date, applies to the original purchaser only, and is non-transferable. The original order number is required to file a claim.

What Is Covered

Failures in materials and workmanship that cause the unit to stop functioning as intended under normal household use.

What Is Not Covered

Cosmetic imperfections present at the time of sale and described or photographed in the listing; normal wear and tear; damage from misuse, accident, liquids, pets, improper storage, or exposure to extreme temperatures; unauthorized repair, modification, or use with a non-original controller or power adapter; units with a removed, altered, or illegible serial number; damage to anything other than the unit itself, including property damage. Our total liability under this warranty is limited to the one replacement described above.

One Full Replacement

This warranty entitles the buyer to one (1) full replacement of the unit during the 5-year term. Once a replacement has been issued, the warranty obligation for that order is considered fulfilled. No further replacements, repairs, or refunds will be provided, regardless of time remaining on the term.

Replacement units are the same model or, if unavailable, a comparable model of equal or greater value. The cosmetic condition of the replacement unit will match the cosmetic condition of your original unit as received by us. Units returned with heavy wear, stains, or damage will be replaced with a unit in equivalent condition.

Shipping

The buyer is responsible for all shipping costs in every case. The buyer is responsible for the return shipping of the original unit to us, at their own expense and using a carrier of their choice. The replacement unit will be shipped only after the returned unit has been received and inspected and the buyer has paid the shipping charge for the replacement according to the shipping charge table. The charges in the shipping charge table apply to the continental United States only. For addresses outside the continental United States (including Alaska, Hawaii, Puerto Rico, US territories, and international destinations), shipping charges will differ and will be quoted before the replacement is shipped. Any customs duties, taxes, or brokerage fees are also the buyer’s responsibility. Shipping costs are never refunded, credited, or covered by us under any circumstances. The buyer is responsible for packing the unit securely; damage in transit caused by inadequate packaging is not covered.

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Open Box 5-Year Limited Warranty

What Is Covered

Failures in materials and workmanship that cause the unit to stop functioning as intended under normal household use.

One Full Replacement

This warranty entitles the buyer to one (1) full replacement of the unit during the 5-year term. Once a replacement has been issued, the warranty obligation for that order is considered fulfilled. No further replacements, repairs, or refunds will be provided, regardless of time remaining on the term.

Replacement units are the same model or, if unavailable, a comparable model of equal or greater value. The cosmetic condition of the replacement unit will match the cosmetic condition of your original unit as received by us. Units returned with heavy wear, stains, or damage will be replaced with a unit in equivalent condition.

Shipping

What Is Not Covered

Cosmetic imperfections present at the time of sale and described or photographed in the listing; normal wear and tear; damage from misuse, accident, liquids, pets, improper storage, or exposure to extreme temperatures; unauthorized repair, modification, or use with a non-original controller or power adapter; units with a removed, altered, or illegible serial number; damage to anything other than the unit itself, including property damage. Our total liability under this warranty is limited to the one replacement described above.

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Open Box 1-Year Limited Warranty

12 months

Eligibility

This warranty applies only to open box items whose product listing specifically states “1-Year Limited Warranty.” Items not marked this way are not covered under this policy. Coverage runs for 12 months from the delivery date, applies to the original purchaser only, and is non-transferable. The original order number is required to file a claim.

What Is Covered

Failures in materials and workmanship that cause the unit to stop functioning as intended under normal household use.

What Is Not Covered

Cosmetic imperfections present at the time of sale and described or photographed in the listing; normal wear and tear; damage from misuse, accident, liquids, pets, improper storage, or exposure to extreme temperatures; unauthorized repair, modification, or use with a non-original controller or power adapter; units with a removed, altered, or illegible serial number; damage to anything other than the unit itself, including property damage. Our total liability under this warranty is limited to the one replacement described above.

One Full Replacement

This warranty entitles the buyer to one (1) full replacement of the unit during the 1-year term. Once a replacement has been issued, the warranty obligation for that order is considered fulfilled. No further replacements, repairs, or refunds will be provided, regardless of time remaining on the term.

Replacement units are the same model or, if unavailable, a comparable model of equal or greater value. The cosmetic condition of the replacement unit will match the cosmetic condition of your original unit as received by us. Units returned with heavy wear, stains, or damage will be replaced with a unit in equivalent condition.

Shipping

The buyer is responsible for all shipping costs in every case. This includes shipping the unit to us, shipping the replacement unit to the buyer, and any customs duties, taxes, or brokerage fees on international shipments. Shipping costs are never refunded, credited, or covered by us under any circumstances. A replacement ships only after the returned unit has been received and inspected and shipping for the replacement has been paid according to the shipping charge table. Replacement shipping charges within the continental United States are as follows: Mesh-3220-L — $25; Mesh-7224-L — $35. For addresses outside the continental United States (including Alaska, Hawaii, Puerto Rico, US territories, and international destinations), shipping charges will differ and will be quoted before the replacement is shipped. The buyer is responsible for packing the unit securely; damage in transit caused by inadequate packaging is not covered.

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What Is Covered

Failures in materials and workmanship that cause the unit to stop functioning as intended under normal household use.

One Full Replacement

This warranty entitles the buyer to one (1) full replacement of the unit during the 1-year term. Once a replacement has been issued, the warranty obligation for that order is considered fulfilled. No further replacements, repairs, or refunds will be provided, regardless of time remaining on the term.

Replacement units are the same model or, if unavailable, a comparable model of equal or greater value. The cosmetic condition of the replacement unit will match the cosmetic condition of your original unit as received by us. Units returned with heavy wear, stains, or damage will be replaced with a unit in equivalent condition.

Shipping

What Is Not Covered

Cosmetic imperfections present at the time of sale and described or photographed in the listing; normal wear and tear; damage from misuse, accident, liquids, pets, improper storage, or exposure to extreme temperatures; unauthorized repair, modification, or use with a non-original controller or power adapter; units with a removed, altered, or illegible serial number; damage to anything other than the unit itself, including property damage. Our total liability under this warranty is limited to the one replacement described above.

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