Contact Us

Send us a message

Fill in the form below and we’ll get back to you by email.

When contacting our customer service, please include your order number and reason for contacting us.
If you’re new, just share your name, contact details, and a short note about what you’d like help with!

888-520-0030

orders@healthylineoutlet.com

We’re a small team, and the same people who answer the phone pack and ship your order. Email reaches us any time, and we reply within two business days.

If you call and we’re away from the phone, leave your name, number, order number if you have one, and what you’re calling about. We return calls the same business day whenever possible, and always by the next one.

What to contact us about

Reach out for anything related to an order placed on HealthyLine Outlet:

  • Order status, tracking, and delivery
  • Returns and return authorizations
  • Warranty claims on units purchased from us
  • Questions about a specific unit’s condition or grade before you buy

What HealthyLine handles

We’re an independent reseller — we don’t manufacture these mats. For anything about the products themselves rather than your order with us, HealthyLine is the better source:

  • How a therapy or feature works
  • Product comparisons and which model suits you
  • Usage guidance and troubleshooting
  • Lifetime Trade-In and Upgrade programs

Contact HealthyLine at support@healthyline.com.

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